FAQ’s

Here you will find some answers to some commonly asked questions. If you can’t find answers to your enquiry, you can email us at info@bouncycastlehiremedway.com or call us on 07879 476117

Not sure if you have enough space? Don’t worry, ABC will come and measure your garden before you book so you can be sure you have enough space for the Bouncy Castle that you want. After all, better to be safe than disappointed!

The charge for our garden measuring service is £12.00 in most of Medway or £20.00 in Grain, Maidstone, Sittingbourne and Gravesend.

We can manage a few steps with some castles only. You must advise us at the time of booking if there are steps.
Yes – All of our Castles are checked and cleaned after every hire. The Hire ‘day’ is for a minimum of 5 hours. our last Drop-off time is 12.30pm and First Collection is 5pm. (Please note: We start delivering at 8.00am)
Yes – if you have the space
No- We will set it up and pack it away.
Yes – within 25 metres of where the castle will be set up
If persistent heavy rain or high winds are forecast, we will contact you to advise that the hire can’t take place. You will not be charged
Yes – Switch off the blower when everyone is off. When the rain passes, dry the Castle with a towel before using again
No – You can only hire a castle to go on your own property
Only on our ADULT CASTLES. (£100 Deposit Required) Adult use of a children’s castle will cause damage, for which the hirer will be responsible for the full repair cost and transport.
Yes – 1hr=£24 Hrs=£40.00  3hrs=£55.00 4hrs=£70.00
We recommend all of or customers have adequate Insurance and can recommend an insurer if you would like this